Health and Dental Information for Domestic Students

Welcome to the Seneca Student Federation (SSF) Health & Dental Plan for Domestic Students.

Who is covered?

Domestic students are automatically enrolled in the SSF Health & Dental Plan if they:

• Are registered as daytime students;
• Are enrolled in a Ministry of Training, Colleges and Universities-approved full-time post-secondary or post-diploma program; and
• Have paid the applicable insurance premium in full.

Coverage Period

Coverage begins on the first day of your first semester in the academic year and continues until August 31. For example, for students starting in September, the policy year runs from September 1 to August 31.

What does the plan cover?

Your SSF Health & Dental Plan includes:

• Accidental Benefits
• Prescription Drugs
• Dental Benefits
• Extended Health Care
• Dialogue — Student Assistance Program

For complete information about your coverage, including benefit limits, eligibility requirements, exclusions, and other conditions, please refer to the Health & Dental Plan Benefits Brochure available under Related Documents on this page.

You can also visit Alumo for additional information.

Please note: All benefits are subject to the conditions, limitations, exclusions, and other terms outlined in the Master Group Insurance Policy.

Health & Dental Plan Fees

The Health & Dental Plan fee depends on when you begin your studies.

Semester	Plan Fee*	Coverage Period
Fall 2026 — September start	$277.37	September 1, 2026 – August 31, 2027
Winter 2027 — January start	$253.11	January 1, 2027 – August 31, 2027
Summer 2027 — May start	$138.70	May 1, 2027 – August 31, 2027

*Fees include applicable taxes.

Opt Out, Change of Plan & Add Dependants Deadlines

The deadlines below apply to opting out, changing your plan, or adding dependants. All applications must be completed through Alumo by the applicable deadline.

Semester	Deadline
Fall 2026 — September start	October 2, 2026
Winter 2027 — January start	January 29, 2027
Summer 2027 — May start	May 28, 2027

Opt Out

If you have comparable private health and dental insurance, you may apply to opt out of the SSF Health & Dental Plan.

• Proof of other private insurance is required.
• Government programs, including the Canadian Dental Care Plan (CDCP), do not qualify for an opt out.
• Opt-out applications must be submitted through Alumo by the applicable deadline.
• Opt-out refunds are issued by direct deposit only.
• An approved opt out applies for one policy year (September to August) and is irreversible for that policy year.
• To opt out again for a future policy year, you must submit a new application during an eligible opt-out period.

Change Your Plan

Students are automatically covered under the Balanced Plan. Changing your Health & Dental Plan to any of the Enhanced Plans does not cost anything extra.

Eligible students can change their plan during the same deadlines listed above:

• During their first semester of studies; or
• During the September plan change period, which marks the beginning of the new policy year.

All plan changes must be completed through Alumo by the applicable deadline.

Add Dependants

Students can add eligible dependants to their Health & Dental Plan through Alumo.

• Adding dependants is a service provided by Alumo.
• Additional fees apply when adding dependants.
• Applications to add dependants must be submitted through Alumo by the same deadlines listed above.
• For information about dependant eligibility, fees, and the application process, please visit Alumo.

What Happens If I Withdraw From My Studies?

If you drop out or withdraw from your studies, your SSF Health & Dental Plan coverage will be automatically terminated.

How to Submit a Claim

The process for submitting a claim depends on the date the service was received.

Services Received Between September 1, 2025 and August 31, 2026

For services received during the previous policy year, please download the applicable claim forms from Alumo.

You can also email [email protected] if you need assistance.

When submitting a claim for a service received between September 1, 2025 and August 31, 2026, use the following information:

• Group No.: 513981
• Policy No.: 100011685
• Provider: ClaimSecure
• Certificate No.: N + your 9-digit Seneca student number
  Example: N012345678

Services Received September 1, 2026 or Later

For services received on or after September 1, 2026, claims must be submitted through Canada Life.

You will need the following information when submitting a claim:

• Group / Policy Number: 181887
• Drug Carrier: 34 (Assure)
• Dental Carrier: 000034 (TELUS AdjudiCare)
• Certificate ID: Your Seneca student number without leading zeros or letters

Click here to learn more on how to submit a claim

Need Help?

If you have questions about your SSF Health & Dental Plan, eligibility, claims, or the opt-out process, please contact us:

Email: [email protected]

You can also visit your local SSF office for assistance with your Health & Dental Plan.

If you are an international student, visit the health information webpage for information on the international student health and dental plan.